Privacy Policy

1. Introduction

IceBoys ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Make a purchase or request custom design services
• Create an account or fill out a contact form
• Subscribe to our newsletter or marketing communications
• Schedule an appointment or consultation
• Participate in promotions or surveys

This information may include: name, email address, phone number, billing and shipping addresses, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Process transactions and fulfill orders
• Provide customer service and respond to inquiries
• Send administrative information and updates
• Personalize your experience and improve our services
• Send marketing communications (with your consent)
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze website traffic and performance
• Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations (payment processors, shipping carriers, marketing platforms)
• Professional advisors (lawyers, accountants, insurers)
• Law enforcement or government agencies when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Objection to or restriction of processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at privacy@iceboys.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about our information practices.